API Rate Limits

To maintain API availability and reliable performance, rate limits apply to the Fleet V4 APIs. These limits control the number of requests an integration can make within a specified period.

Effective date: October 15, [2026]

Rate limits currently apply to the following V4 API modules:

  • Users
  • Drivers

Additional modules will be included in future updates.

Rate Limits

The following limits apply to the covered API endpoints:

LimitDescription
Requests per minuteA maximum of 5 requests per minute per endpoint, per CID.
Daily request limitA maximum of 1,400 requests per day.

These limits help manage API traffic and maintain consistent service performance for integrations.

What Happens When a Rate Limit Is Exceeded?

If an integration exceeds an applicable rate limit, the API returns an HTTP 429 Too Many Requests response.

When you receive this response:

  • Stop sending requests to the affected endpoint temporarily.
  • Review your integration's request frequency and usage.
  • Reduce the request rate to remain within the applicable limits.
  • Retry the request after an appropriate delay, using a backoff strategy to avoid repeated requests in quick succession.
  • Repeatedly retrying requests without a delay may cause additional rate-limit responses.

Requesting Custom Rate Limits

If your integration requires higher request limits to support its workload, contact: [email protected]



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