Requested Media Failed

**Event Name:**REQUESTED_MEDIA_FAILED

**Enablement Package:**NA

Trigger Condition

REQUESTED_MEDIA_FAILED webhook event should be subscribed.
This webhook event is triggered when a user requests a video from camera vendor 15(Surfsight), but the system is unable to process the request.
The event is triggered when the request status is 0, indicating failure.

Example Payload

{
  "messageType": "REQUESTED_MEDIA_FAILED",
  "generatedAt": 1733336734676,
  "data": {
    "requestedMediaId": "af4ebe1d-b26c-11ef-8638-9fb0cc96b1ba",
    "requestedMediaName": "02Dec2024_Bat mobile_Request:1",
    "safetyCamDeviceId": "eb13bad6-5ac1-11ed-b541-eddbf2b4723d",
    "safetyCamSerialNum": "357660102526084",
    "startTime": "2024-12-01 19:30:00",
    "endTime": "2024-12-01 19:35:00",
    "requestorId": "03840664-4a03-11e6-98cb-7b86271dc116",
    "requestorName": "Alan Niesel",
    "vehicleId": "df0b96f5-5ac1-11ed-b541-7901fa508824",
    "vehicleName": "Bat mobile",
    "groupId": "c337220c-8672-11e2-9b71-55cae3166848",
    "groupName": "Default Group",
    "driverId": null,
    "driverName": "",
    "customerId": 1059,
    "vendorId": 15,
    "recordStatus": 1,
    "chunksAvailable": [],
    "status": 0,
    "mediaLinks": []
  }
}

Reference

Field	Description
messageType* string	Type of Message. Example: `REQUESTED_MEDIA_FAILED`
*generatedAt** number (epoch ms)	The exact time the webhook was created, in epoch milliseconds (UTC). Example: `1733336734676`
*data** object	Contains all the details related to the media request.
*requestedMediaId** string	A unique identifier for the specific video request. Example: `af4ebe1d-b26c-11ef-8638-9fb0cc96b1ba`
*requestedMediaName** string	A readable name for the requested video. Usually includes date/time. Example: `02Dec2024_Bat mobile_Request:1`
*safetyCamDeviceId** string	Internal Azuga ID for the camera device. Example: eb13bad6-5ac1-11ed-b541-eddbf2b4723d
*safetyCamSerialNum** String	The serial number printed on the camera device. Example: `"357660102526084"`
*startTime** string (UTC)	Start timestamp of the requested footage(UTC – format: YYYY-MM-DD HH:MM:SS). Example: `2024-12-01 19:30:00`
*endTime** string (UTC)	End timestamp of the requested footage(UTC – format: YYYY-MM-DD HH:MM:SS). Example: `2024-12-01 19:35:00`
*requestorId** String	User ID of the person who initiated the request. Example: `"03840664-4a03-11e6-98cb-7b86271dc116"`
*requestorName** String	Name of the person who initiated the request. Example: `"Alan Niesel"`
*vehicleId** string	The Azuga ID of the vehicle from which the footage was requested. Example: `df0b96f5-5ac1-11ed-b541-7901fa508824`
*vehicleName** string	Display name / fleet number of the vehicle. Example: `Bat mobile`
*groupId** string	ID of the group the vehicle belongs to. Example: `c337220c-8672-11e2-9b71-55cae3166848`
*groupName** string	Name of the group the vehicle belongs to. Example: `Default Group`
*driverId** string	ID of the driver linked to the vehicle at the time of the event. Example: `null`
*driverName** String	Driver name associated at the time of event. Example: `"Event Driver"`
*customerId** number	Unique ID of the customer account. Example: `"1059"`
*vendorId** number	Camera vendor ID. Example: 15 (15 - Surfsight camera).
*recordStatus** number	Indicates record availability status. Example: `1`
*status** number	Status of the event. Example: 0 (Always 0 for failure)