Requested Media Unavailable

**Event Name:**REQUESTED_MEDIA_UNAVAILABLE

Enablement Package: NA

Trigger Condition

REQUESTED_MEDIA_UNAVAILABLE webhook event should be subscribed.
This webhook is triggered when a user requests a video from a Surfsight (vendor 15) camera, but the video is not found on the SD card.
The event is triggered when the request status is 4, indicates media unavailable.

Example Payload

{
  "messageType": "REQUESTED_MEDIA_UNAVAILABLE",
  "generatedAt": 1732604310799,
  "data": {
    "requestedMediaId": "5d376b54-abc3-11ef-b0b8-4bd1b5f22e63",
    "requestedMediaName": "25Nov2024_Moraga Heavy Wrecker_Request:1",
    "safetyCamDeviceId": "7dff30dc-cacb-11eb-bddc-9d43d52c24ba",
    "safetyCamSerialNum": "357660101393338",
    "startTime": "2024-11-24 18:30:00",
    "endTime": "2024-11-24 18:30:30",
    "requestorId": "03840664-4a03-11e6-98cb-7b86271dc116",
    "requestorName": "Alan Niesel",
    "vehicleId": "06f4a604-43ed-11ed-8b3a-a19290b8c9aa",
    "vehicleName": "Moraga Heavy Wrecker",
    "groupId": "ba8a4244-d8e7-11eb-bc30-8f8842ad486a",
    "groupName": "Bay Area Group",
    "driverId": "8a9388a9-8b37-6f5d-018c-5eb378551097",
    "driverName": "Mateo Curtis",
    "customerId": 1059,
    "vendorId": 15,
    "recordStatus": 1,
    "chunksAvailable": [],
    "status": 4,
    "mediaLinks": []
  }
}

Reference

Field	Description
messageType* string	Type of Message(Identifies the type of event being sent). Example: `REQUESTED_MEDIA_UNAVAILABLE`
*generatedAt** number (epoch ms)	The exact time the webhook was created, in epoch milliseconds (UTC). Example: `1732604310799`
*data** object	Contains all the details related to the media request.
*requestedMediaId** string	A unique identifier for the specific video request. Example: `5d376b54-abc3-11ef-b0b8-4bd1b5f22e63`
*requestedMediaName** string	A readable name for the requested video. Usually includes date/time. Example: `25Nov2024_Moraga Heavy Wrecker_Request:1`
*safetyCamDeviceId** string	Internal Azuga ID for the camera device. Example: 7dff30dc-cacb-11eb-bddc-9d43d52c24ba
*safetyCamSerialNum** String	The serial number printed on the camera device. Example: `"357660101393338"`
*startTime** string (UTC)	Start timestamp of the requested footage (UTC – format: YYYY-MM-DD HH:MM:SS). Example: `2024-11-24 18:30:00`
*endTime** string (UTC)	End timestamp of the requested footage (UTC – format: YYYY-MM-DD HH:MM:SS). Example: `2024-11-24 18:30:30`
*requestorId** String	Unique ID of the user who requested the video. Example: `"03840664-4a03-11e6-98cb-7b86271dc116"`
*requestorName** String	Name of the person who initiated the request. Example: `"Alan Niesel"`
*vehicleId** string	The Azuga ID of the vehicle from which the footage was requested. Example: `06f4a604-43ed-11ed-8b3a-a19290b8c9aa`
*vehicleName** string	Display name / fleet number of the vehicle. Example: `Moraga Heavy Wrecker`
*groupId** string	ID of the group the vehicle belongs to. Example: `ba8a4244-d8e7-11eb-bc30-8f8842ad486a`
*groupName** string	Name of the group the vehicle belongs to. Example: `Bay Area Group`
*driverId** string	ID of the driver linked to the vehicle at the time of the event. Example: `8a9388a9-8b37-6f5d-018c-5eb378551097`
*driverName** String	Driver name associated at the time of event. Example: `"Mateo Curtis"`
*customerId** number	Unique customer identifier. Example: `"1059"`
*vendorId** number	Camera vendor ID (15 = Surfsight camera).
*recordStatus** number	Indicates record availability status. Example: `1`
*chunksAvailable** array	List of all available video segments (chunks) from each camera stream.
*mediaLinks** array	Download links for the video files and thumbnails.
*status** number	Type of media. Example: 4 (4 = Unavailable).